NHTSA Complaint #10552269 — 2013 SUBARU OUTBACK VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10552269
Vehicle	2013 SUBARU OUTBACK
Component	VEHICLE SPEED CONTROL
Date of Incident	September 28, 2013
Date Filed	November 14, 2013
Mileage	8,204 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I BROUGHT THE CAR IN FOR A ROUTINE REPAIR. WHEN I GOT IT BACK IT BEGAN TO MALFUNCTION. IT WOULD NOT SHIFT CORRECTLY. THE AUTOMATIC TRANSMISSION WAS SLIPPING. THE CAR DID NOT ACCELERATE CORRECTLY AND CHUGGED. THE ACCELERATION ABRUPTLY STOPPED AT A HIGH SPEED ON THE FREEWAY NEARLY CAUSING A SEVERE ACCIDENT AND REPLICATED THIS AT A LOW SPEED, AND FROM A STOP. I RETURNED THE CAR 3 TIMES AND THE ISSUES REMAIN CONSISTENT. TO DATE SUBARU OF AMERICA HAS NOT ADDRESSED MY CONCERNS. THE CAR IS UNSAFE FOR ME AND MY FAMILY. DOWNTOWN OAKLAND SUBARU HAS YET TO IDENTIFY WHAT IS THE CAUSE OF THE MALFUNCTION. EACH SERVICE DEPARTMENT PERSON HAS TEST DRIVEN THE CAR AND EXPERIENCED THE SAME ISSUES. *TR

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