NHTSA Complaint #10552269 — 2013 SUBARU OUTBACK

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 10552269
Vehicle 2013 SUBARU OUTBACK
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 8,204 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I BROUGHT THE CAR IN FOR A ROUTINE REPAIR. WHEN I GOT IT BACK IT BEGAN TO MALFUNCTION. IT WOULD NOT SHIFT CORRECTLY. THE AUTOMATIC TRANSMISSION WAS SLIPPING. THE CAR DID NOT ACCELERATE CORRECTLY AND CHUGGED. THE ACCELERATION ABRUPTLY STOPPED AT A HIGH SPEED ON THE FREEWAY NEARLY CAUSING A SEVERE ACCIDENT AND REPLICATED THIS AT A LOW SPEED, AND FROM A STOP. I RETURNED THE CAR 3 TIMES AND THE ISSUES REMAIN CONSISTENT. TO DATE SUBARU OF AMERICA HAS NOT ADDRESSED MY CONCERNS. THE CAR IS UNSAFE FOR ME AND MY FAMILY. DOWNTOWN OAKLAND SUBARU HAS YET TO IDENTIFY WHAT IS THE CAUSE OF THE MALFUNCTION. EACH SERVICE DEPARTMENT PERSON HAS TEST DRIVEN THE CAR AND EXPERIENCED THE SAME ISSUES. *TR

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