2013 SUBARU OUTBACK Vehicle Speed Control Problems

25 NHTSA complaints on file

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Vehicle Speed Control Issues in the 2013 SUBARU OUTBACK

25 vehicle speed control complaints have been filed with NHTSA for the 2013 SUBARU OUTBACK. Of these, 7 involved a crash, 0 involved a fire, and 4 resulted in injury.

25
Complaints
7
Crashes
0
Fires
4
Injuries
0
Deaths

All Vehicle Speed Control Complaints

#11644740 | Crash
I was pulling into a parking spot, without any warning the car accelerated through a fence and hit a tree. There were no injuries and the airbags did not deploy. A man was waving me to stop and I could not. Fortunately the small tree stopped the car. At first I thought maybe the gas pedal stuck or in human error I hit the gas to hard. But that was not the case. I could not control the car and my thought "what is happening"!
#11548304 | Crash
I was pulling into a parking space very slowly when the car went into overdrive and suddenly accelerated at a high speed. It plunged down a slight decline and hit a large tree. My airbag failed to deploy although I was thrown violently forward, and the car sustained severe front end damage. The car is considered a total loss and I spent a day at a hospital emergency room. The sudden unexpected acceleration and the lack of airbag inflation is going to be assessed by Subaru on 10/24/23. I understand that there are two class action lawsuits against Subaru (in NJ & CA) for this same unanticipated acceleration issue.
#11497663 |
I experienced a sudden unintended acceleration of my 2013 Subaru Outback while braking to make a left hand turn at a stoplight on Federal Road in Brookfield, CT. I was able to squeeze the brake hard while shifting into neutral to avoid slamming into the car in front of me while the engine raced. The car would have gone out of control had I not been able to press very hard on the brake pedal. This incident was not the first time this unintended acceleration of the vehicle occurred. About a month ago, I was in a similar situation on the road when I was decelerating and applying the brake that the car had a rapid unintended acceleration that caused me to press very hard on the brake pedal to keep the car from lurching forward. I’ve owned the vehicle since December 2012 and this situation has probably occurred less...
#11432631 |
Thank you NHTSA for being my voice. We need and appreciate the life saving work you collectively do to keep my family, myself, and others safe on our roads. I need your action. My 2013 Subaru Continuously Variable Transmission valve body is failing. This is a major safety issue because my Subaru risks stalling out and potentially being harmed in a crash causing bodily injury or death to the driver, passengers, and other motorists. This is a known issue with Subaru and the NHTSA. Instead of a recall, Subaru of America opted to extend the warranty to 100,000 miles or 10 years for this safety issue. My car is 8 years old and over 100,000 miles. (I have taken amazing care of my beloved car and have already replaced the short block assembly that was a Service Bulletin under warranty for excessive oil consumption.) My goal, with your assistance, is...
#11418358 | Crash
Upon entering a parking space,my 2013 Subaru Outback went from idle to full acceleration,hitting a parked,unoccupied truck. Braking had no effect on the car,the air bag did not deploy,and the car did not decelerate until I was able to engage Park-within a few seconds it resumed the idle. The police made a report,car was taken to wrecking yard,and is now at repair facility for possible repair. There were no prior warnings or messages. I was unaware of a safety issue with Subaru and when I contacted my local dealer,I was told they were unaware of any issues. I then did research online and found numerous problems.
#11327068 |
THE WARNING LIGHTS- BRAKES, TIRE PRESSURE, CRUISE CONTROL, ENGINE LIGHTS AND TRACTION CONTROL ALL COME ON AND WON'T GO OFF. HAD THEM RESET BY THE MECHANICS BUT A DAY LATER THEY CAME BACK ON WHILE I WAS DRIVING DOWN THE HIGHWAY FOR NO REASON. CRUISE NO LONGER WORKS AS THE LIGHTS ARE ON. A LOT OF PEOPLE ON LINE SEEM TO HAVE THIS PROBLEM AND I THINK YOU SHOULD MAKE SUBARU ISSUE SOME KIND OF RECALL TO FIX THIS PROBLEM. THANK YOU. *TR
#11241617 |
WHEN DRIVING OVER 40MPH THE CAR SEEMS TO JERK OUT OF THE BLUE IT EVEN SEEMS LIKE ONE SIDE OF THE VEHICLE LIFTS OR TILTS AS IF IT HAS HYDRAULICS MAKES IT HARD TO CONTROL CONTINUOUSLY GRIP THE STEERG WHEEL IN ORDER TO KEEP CONTROL IS UNBEARABLE. THERE IS SOMETHING SERIOUSLY WRONG AFTER READG ONLINE&ON THIS WEBSITE OBVIOUS SOMETHINGS WRONG. WHY R U WAITING FOR CRASHES& POSSIBLE DEATHS TO RAISE THIS ISSUE? WHEN DRIVING ON THE HIGHWAY AT NORMAL HIGHWAY SPEEDS ALL OF A SUDDEN YOU FEEL A QUICK PULL AS IF A MAGNET JUST PULLED YOUR CAR AND IT ALSO STARTS TO LIFT WHEN DRIVING ON THE HIGHWAY AT NORMAL SPEEDS. CAR LIFTS THE FRONT RIGHT SIDE OF SUSPENSION AS IF IT'S GOING TO ROLL OVER AND AT THE TIME IT DROPS LIKE IT'S GOING TO FOLD UNDER AND YOU'RE GOING TO CRASH. LIKE IT HAS HYDRAULICS BUT ONLY...
#11189965 |
ISSUE IS ONGOING FOR THE LAST 6 MONTHS. VEHICLE INTERMITTENTLY STALLS WHEN AT IDLE AND PLACED IN GEAR. HESITATION WHEN ACCELERATING WHILE DRIVING (ACTS AS IF IT NOT GETTING ENOUGH POWER.) I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERSHIPS AND CONTACTED SUBARU OF AMERICA AND I AM NOT GETTING ANYWHERE. DEALERSHIPS CAN'T DUPLICATE THE PROBLEM, SO THEREFORE CAN'T DIAGNOSE THE PROBLEM. I HAVE VIDEO RECORDS OF THIS ISSUE OCCURRING.
#11131607 |
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING 50 MPH, THE VEHICLE WOULD DOWNSHIFT TO A LOWER GEAR WITHOUT WARNING. THE FAILURE INTERMITTENTLY RECURRED. THE VEHICLE WAS TAKEN TO CAPITOL SUBARU (LOCATED AT 920 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 763-4024) WHERE DIAGNOSTIC TESTING WAS COMPLETED; HOWEVER, A FAILURE CODE COULD NOT BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TT CONSUMER STATED LOSES POWER SUDDENLY. *JB
#11112135 | Crash
SUDDEN UNWANTED FORCEFUL ACCELERATION (SUSPECT AUTO CRUISE CONTROL GOT ENGAGED VIA EYESIGHT MALFUNCTION), COLLISION AVOIDANCE FAILED TO ENGAGE. BACK HOME SAFELY FROM A LOCAL GROCERY, PULLED THE CAR SLIGHT ON THE DRIVEWAY, STOPPED WITH FOOT ON THE BRAKE TO OPEN THE GARAGE, ABOUT TO HIT THE HOME LINK, MUST REMAIN STOPPED WHILE GARAGE DOOR OPENS BECAUSE DRIVEWAY SLOPES DOWNWARD, HEARD ENGINE ROAR WITH FOOT STILL ON THE BRAKE, CAR STARTED THROTTLE FORCEFULLY, GOT BEWILDERED, PRESSED HARD ON THE BRAKE; IT DID NOT RESPOND, THE CAR HIT HARD ON THE GARAGE AND BRICK WALL, CAUSING EXTENSIVE DAMAGES. AIR BAGS DEPLOYED, DRIVER WAS SENSELESS, BOTH DRIVER AND PASSENGER HURT, CAR IS DECLARED TOTAL. IT WAS VERY HOT AT ABOUT 4:15 PM, AIR CONDITION HAD BEEN RUNNING AT FULL FORCE ALL THE WHILE DURING THE SHORT 15 MINUTE DRIVE. THE DRIVEWAY HAS A 10 FT SLAB WITH UPWARD SLOPE, THE CAR STOPPED WITH...
#11089972 | Crash
SUBARU OUTBACK SELF-ACCELERATED (UNINTENDED ACCELERATION) ON MARCH 22, 2018 AS I WAS ATTEMPTED TO PARK THE CAR IN A PARKING LOT. DUE TO THE SELF-ACCELERATION THE CAR HOPPED OVER THE CURB IN THE PARKING LOT AND RAN OVER A BUSH. MY FOOT WAS NO WHERE NEAR THE ACCELERATOR AND EVEN WHEN APPLYING THE BRAKE, I HAD TO PRESS EXTREMELY HARD ON THE BRAKE TO STOP THE VEHICLE. WHILE IT SELF-ACCELERATED THE ENGINE MADE A LOUD REVVING SOUND. ON MARCH 23, 2018 THE CAR SELF-ACCELERATED AGAIN WITH MY HUSBAND DRIVING ON THE OPEN ROAD. AFTER THIS INCIDENT WE HAD THE CAR TOWED TO OUR CAR DEALERSHIP. SUBARU HAS HAD THE CAR SINCE MARCH 23 AND DENIES ANY PROBLEM WITH THE ACCELERATOR OR CAR.
#10895051 |
CRUISE CONTROL BUG. IF I DECREASE MY SPEED BY 3 OR MORE MPH IN RAPID SUCCESSION, THE CRUISE CONTROL RESETS TO THE ORIGINAL SPEED, I.E. THE CRUISE CONTROL SPEED CHANGES FROM 60 TO 59 TO 58 TO 57 TO 56 TO 60. THIS SEEMS LIKE A DANGEROUS BUG SINCE IT CAUSES UNINTENDED ACCELERATION. I HAVE A VIDEO THAT I CAN SHARE FOR DOCUMENTATION.
#10782394 | Crash
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE IN THE DRIVEWAY, IT ACCELERATED WITHOUT WARNING AND CRASHED INTO THE GARAGE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
#10670219 | Crash
PRIOR TO THIS INCIDENT, I HAD NOTICED SEVERAL OCCASIONS WHERE THE ENGINE WOULD SUDDENLY REV FOR NO REASON WHILE I WAS DRIVING AT A SLOW SPEED OR BRAKING. THIS INCIDENT HAPPENED ON DEC 2, 2014 AT APPROX. 7:40AM EASTERN TIME. AS I WAS APPROACHING THE SECURITY CHECK-IN GATE AT MY JOB, TRAVELING ABOUT 10 MPH, I DEPRESSED THE BRAKE TO SLOW DOWN AND WAIT FOR THE GATE TO OPEN. AS I WAS SLOWING DOWN, THE ENGINE SUDDENLY REV'D TO MAXIMUM AND THE CAR ACCELERATED AND LURCHED FORWARD. I WAS NOT ABLE TO STOP OR CONTROL THE CAR AND IT CRASHED THROUGH THE SECURITY BARRIER GATE. NO ONE WAS INJURED AND THERE WAS NO DAMAGE DONE TO THE CAR, BUT THE METAL ARM OF THE GATE WAS SEVERELY BENT. I TOOK THE VEHICLE TO MY SUBARU DEALER SEVERAL DAYS LATER TO BE INSPECTED AND REPORT THE INCIDENT. THE DEALER SAID THERE...
#10609916 |
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKES, THE ENGINE RPMS INCREASED AS THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. THE VIN WAS NOT AVAILABLE.
#10565846 |
WHILE TOWING A CAMPER WELL WITHIN THE TOWING CAPACITY OF THE VEHICLE, THE VEHICLE WOULD NOT ACCELERATE BEYOND 60 MILES AN HOUR. WE (MYSELF, MY WIFE, AND 6 DOGS) WERE SOUTH OF PUEBLO, COLORADO GOING UP THAT VERY LONG INCLUDE TOWARDS TRINIDAD. THE VEHICLE'S ENGINE WOULD NOT REV AS IF IT'S TRANSMISSION WAS FAILING, BUT IT WOULD ABSOLUTELY NOT ACCELERATE BEYOND 60. WE PULLED OVER AND CONTACTED THE NEAREST SUBARU DEALERSHIP (BACK IN PUEBLO) AND WENT BACK TO PUEBLO AND HAD THEM LOOK IT OVER. THEY COULDN'T FIND ANYTHING WRONG AND THEIR TEST DID NOT SHOW ANY PROBLEMS. THEY WERE ONLY ABLE TO SPECULATE THAT IT MAY BE A FAILSAFE FEATURE THAT PREVENTS THE ENGINE FROM BECOMING DAMAGED WHEN IT BEGINS TO OVERHEAT. WE HAD DRIVEN FROM NORTH OF DALLAS TO WEST OF FORT COLLINS, WITH STOPS, WITHOUT PROBLEMS, BUT THIS DAY THE TEMPERATURE WAS 50 DEGREES AND PROBABLY THE...
#10555996 |
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE BRAKING TO A STOP, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.
#10555721 |
I STOPPED AT A STOPLIGHT. WHEN THE LIGHT CHANGED, I PRESSED THE ACCELERATOR AND MOVED FORWARD. I RELEASED THE ACCELERATOR TO SLOW UP BECAUSE OF TRAFFIC CONDITIONS. WHEN I PRESSED THE ACCELERATOR AGAIN TO MOVE FORWARD, THE ENGINE DID NOT REV UP. IT WAS AS IF THE CAR STALLED. AFTER SEVERAL PUSHES ON THE ACCELERATOR ( 8 SECONDS WORTH) THE ENGINE REVVED UP AND THE CAR ONCE AGAIN MOVED FORWARD JUST AS IF NOTHING WAS WRONG. ALL THIS TIME I WAS BLOCKING THE INTERSECTION. THIS HAS HAPPENED MULTIPLE TIMES NOW. DEALER INDICATES NO PROBLEM FOUND. *TR
#10553127 |
AFTER STOPPING AT A STOP SIGN, I ATTEMPTED TO DRIVE OFF, BUT THE CAR DID NOT ACCELERATE ON APPLICATION OF THE THROTTLE PEDAL. THE ENGINE REMAINED AT IDLE, AND THE CAR ROLLED SLOWLY INTO THE INTERSECTION. NOTHING I DID CORRECTED THE PROBLEM UNTIL I PLACED THE TRANSMISSION IN PARK, TURNED OFF THE ENGINE, THEN RE-STARTED THE CAR. THE CAR THEN PERFORMED NORMALLY UNTIL I REACHED THE NEXT STOP SIGN, WHERE THE PROBLEM REPEATED. IN ALL, THE PROBLEM OCCURRED SEVEN (7) TIMES ON THIS DAY, APPARENTLY AT RANDOM. THAT IS, AT SOME STOPS THE CAR PERFORMED NORMALLY, AND AT OTHER STOPS, THE CAR FAILED TO ACCELERATE WHEN THE THROTTLE PEDAL WAS DEPRESSED. THE SERVICE DEPARTMENT AT MY SUBARU DEALER WAS UNABLE TO REPLICATE THE PROBLEM AND THEREFORE PERFORMED NO REPAIRS. TWO WEEKS LATER, THE PROBLEM OCCURRED AGAIN, THREE (3) TIMES IN TWO DAYS. THIS IS AN EXTREMELY DANGEROUS PROBLEM, BECAUSE IT...
#10552269 |
I BROUGHT THE CAR IN FOR A ROUTINE REPAIR. WHEN I GOT IT BACK IT BEGAN TO MALFUNCTION. IT WOULD NOT SHIFT CORRECTLY. THE AUTOMATIC TRANSMISSION WAS SLIPPING. THE CAR DID NOT ACCELERATE CORRECTLY AND CHUGGED. THE ACCELERATION ABRUPTLY STOPPED AT A HIGH SPEED ON THE FREEWAY NEARLY CAUSING A SEVERE ACCIDENT AND REPLICATED THIS AT A LOW SPEED, AND FROM A STOP. I RETURNED THE CAR 3 TIMES AND THE ISSUES REMAIN CONSISTENT. TO DATE SUBARU OF AMERICA HAS NOT ADDRESSED MY CONCERNS. THE CAR IS UNSAFE FOR ME AND MY FAMILY. DOWNTOWN OAKLAND SUBARU HAS YET TO IDENTIFY WHAT IS THE CAUSE OF THE MALFUNCTION. EACH SERVICE DEPARTMENT PERSON HAS TEST DRIVEN THE CAR AND EXPERIENCED THE SAME ISSUES. *TR
#10548859 |
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE FAILED TO RESPOND UPON ENGAGEMENT OF THE ACCELERATOR PEDAL. THE ENGINE WAS TURNED OFF AND AFTER BEING RESTARTED, THE VEHICLE RESUMED NORMALLY HOWEVER, THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER OFFERED TO REPLACE THE THROTTLE BODY AT NO EXPENSE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 2,088.
#10546136 |
I HAVE HAD 2 INCIDENTS SINCE BUYING NEW OUTBACK IN APRIL 2013. I WAS AT A COMPLETE STOP WHILE VEHICLE WAS IN DRIVE. WHEN I LIFTED MY FOOT FROM BRAKE TO ACCELERATE, THE CAR REVVED UP AND LUNGED FORWARD ON ITS OWN. BOTH TIMES I WAS ABLE TO SLAM ON THE BRAKE AND AVOID AN ACCIDENT. NOW I FEEL THAT I CANNOT TRUST THE CAR WHENEVER I COME TO A STOP. I AM WAITING TO HEAR FROM DEALER ABOUT THIS 2ND INCIDENT, SINCE AFTER 1ST TIME THEY TESTED AND SAID "CANNOT FIND A PROBLEM"...... HOWEVER, AFTER READING ANOTHER COMPLAINT IT COULD BE A MALFUNCTION BETWEEN ELECTRONIC ACCELERATOR PEDAL AND NEW CVT TRANSMISSION!!! ALSO, SOMETIMES I FEEL THE CAR IS MAINTAINING A SPEED WITHOUT ANY ACCELERATION (LIKE ON CRUISE CONTROL). *TR
#10544747 |
2013 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSIONS PROBLEMS. *SMD THE CONSUMER STATED UNDER CERTAIN CONDITIONS, THERE WAS A CONSIDERABLE DELAY IN ENGINE RESPONSE WHEN THE ACCELERATOR WAS PRESSED. WHEN DRIVING NORMAL SPEEDS THERE WAS NO PROBLEM. HOWEVER, AFTER LETTING THE ACCELERATOR UP AND SLOWING DOWN TO IDLE SPEED, THE PEDAL WAS THEN DEPRESSED AND THE VEHICLE WOULD OFTEN STALL. IT WAS AN INTERMITTENT PROBLEM, BUT GRADUALLY GETTING WORSE. THE DEALER TRIED TO EXPLAIN THE PROBLEM AWAY, BY SAYING THE ELECTRONIC ACCELERATOR PEDAL AND NEW TRANSMISSION HAD TO WORK TOGETHER IN TANDEM AND THAT SOME DELAY WAS NORMAL. UPDATED 10/17/13 UPDATED 10/30/13 THE CONSUMER STATED THE STALLING OCCURRED WHEN THE ACCELERATOR WAS APPLIED WHILE COASTING AT IDLE. IT HAPPENED FOR ONE TO TWO SECONDS ALMOST EVERY TIME HE DROVE THE VEHICLE. UPDATED 09/25/14
#10502121 |
WITH THE EYESIGHT SYSTEM, OUTBACK MAY START BRAKING WHEN YOU ARE COMING UP ON ANOTHER CAR OR TRYING TO PASS IT, EVEN THOUGH YOU ARE MOVING AWAY FROM THE VEHICLE TO PASS IT AND ARE NOT ENDANGER OF AN ACCIDENT. VERY ANNOYING AT TIMES AND FORCES YOU TO DISABLE IT BUT MIGHT BE WORTHWHILE IF IT DIDN'T GO OFF JUST FROM COMING NEAR VEHICLES. I SUPPOSE THEY DON'T WANT IT TO GO OFF TOO LATE. THE SEAT/HEADREST IS THE BIGGER PROBLEM. *TR
#10499651 |
EYE SIGHT SYSTEM. WHEN USING CRUISE CONTROL THE ADAPTIVE SYSTEM SENSES THE AUTO IN FRONT OF YOUR CAR AND MAINTAINS A SET DISTANCE. THE AUTO THAT WAS IN FRONT OF ME MOVED INTO A LEFT TURN LANE AND SLOWED TO TURN. MY CARS EYE SIGHT SYSTEM DETECTED THE CAR WAS STILL IN FRONT OF MINE AND EVEN THOUGH IT WAS NOT, INITIALED A HARD STOP AUTOMATICALLY. LUCKY FOR ME THE CAR BEHIND ME WAS ALERT AND WAS ALSO ABLE TO STOP BEFORE REAR ENDING MY CAR. THIS HAS HAPPENED SEVERAL TIMES AFTER WITH CARS MOVING EITHER INTO LEFT OR RIGHT TURN LANES OR MERGING OFF INTERSTATES ON THE EXIT RAMP. SUBARU HAS NO IDEA HOW TO FIX THIS ISSUE. THE DEALERSHIP HAS BEEN ABLE TO DUPLICATE THE SITUATION. THIS IS A VERY DANGEROUS OCCURRENCE OF THE EYE SIGHT SYSTEM THAT COULD CAUSE AN ACCIDENT. THERE IS NO MENTION OF THIS...
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