NHTSA Complaint #10551447 — 2004 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10551447
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	November 1, 2013
Date Filed	November 7, 2013
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

PASSENGER SIDE SLIDING DOOR CABLE SNAPPED AND WILL NOT OPEN. PASSENGERS CAN BE TRAPPED IN THE VAN AND NOT ABLE TO GET OUT. THIS IS A KNOWN PROBLEM WITH TOYOTA SIENNA MINIVANS WITH ELECTRIC DOORS. IN ADDITION, THE MOTOR IS OFTEN KNOWN TO FAIL. THE THE CABLE HAS A BLACK SHEATHING THAT IS INADEQUATE AND WEARS CAUSING IT TO JAM IN THE PULLEY AND BREAK OR EXPOSING IT TO LATER CORROSION AND THEN IT WILL BREAK AS WELL. TOYOTA HAS KNOWN OF THIS PROBLEM FOR YEARS AND DOES NOT ISSUE A RECALL. YOU ONLY NEED TO CHECK THE TOYOTA FORUM TO CONFIRM THE PROBLEM WITH MANY OWNERS REPORTS. REPAIRS RUN $1,200 TO $2,000 AT THE TOYOTA DEALER. *TR

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