NHTSA Complaint #10550395 — 2003 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10550395
Vehicle 2003 FORD WINDSTAR
Component SUSPENSION
Date of Incident
Date Filed
Mileage 49,593 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

PURCHASED A 2003 FORD WINDSTAR ON 10/14/13,DROVE VEHICLE TO SOUTH CAROLINA FROM NEW JERSEY ON 10/15/13,ABOUT HALFWAY THERE NOTICED A LOUD CLUNKING WHILE BRAKING, OR TURNING VEHICLE LEFT OR RIGHT.HAD VEHICLE LOOKED AT BY MECHANIC ON 10/24/13.IT WAS DIAGNOSED AS HAVING A COMPLETELY ROTTED SUBFRAME AND MOTOR MOUNTS.I LOOKED INTO RECALLS ON THE VEHICLE AND FOUND ONE FOR THE SUBFRAME ,NUMBER 11S16.I CALLED FORD MOTOR CORPORATION ON OCT30,AND 31ST ABOUT THE RECALL.I WAS TOLD IT WAS REPAIRED BACK IN APR18,2011.REPAIRS DONE WERE AN INSPECTION OF SUBFRAME,AND ALL LOOKED WELL.SUBFRAME WAS NEVER REPLACED ,NOW 2 YEARS LATER,FORD HAS WIPED IT'S HANDS CLEAN OF THE RECALL SAYING IT WAS SATISFIED ON APR18,2011,BY A MECHANIC CLAIMING THE SUBFRAME LOOKED OK AT THE TIME.HOW DOES A FAULTY PART THAT COULD CAUSE A MAJOR ACCIDENT,BECOME OK BECAUSE IT LOOKED GOOD AT THE TIME OF INSPECTION?I AM APPALLED AND DISHEARTEN THAT A MAJOR CORPORATION SUCH AS FORD WOULD TAKE THE EASY WAY OUT AND SAY IT'S NOT RESPONSIBLE FOR A PART THAT THEY RECALLED INITIALLY,AND NOW SAY THAT BECAUSE IT WAS INSPECTED,IT NOW IS FINE.I THOUGHT A RECALL WAS IN PLACE FOR PUBLIC SAFETY,AND IF SO,HOW DOES IT EXPIRE? *TR

Related Complaints for the 2003 FORD WINDSTAR

Other SUSPENSION Complaints

#11670538 The contact owns a 2003 Ford Windstar. The contact stated while attempting to reverse, the contact heard a loud sound...
#11630134 The contact owns a 2003 Ford Windstar. The contact stated that while driving at an undisclosed speed, there was an ab...
#11592905 The contact owns a 2003 Ford Windstar. The contact stated while driving at an undisclosed speed, there was an abnorma...
#11587147 The contact owns a 2003 Ford Windstar. The contact stated that while driving from the driveway, the front driver's si...
#11536864 The contact owns a 2003 Ford Windstar. The contact stated that while driving at 15 MPH, there was an abnormal rumblin...

Recent Complaints for the 2003 FORD WINDSTAR

#11653439 STRUCTURE The contact’s son owns a 2003 Ford Windstar. The contact received notification of NHTSA Campaign Number: 11V030000 (S...
#11599271 VEHICLE SPEED CONTROL The contact owns a 2003 Ford Windstar. The contact stated that while operating the vehicle, the ABS and Brake warning...
#11527143 STEERING The rear axle on my vehicle snapped while I was driving causing me to lose control and leave the roadway. I contacted...
#11527143 STRUCTURE:BODY The rear axle on my vehicle snapped while I was driving causing me to lose control and leave the roadway. I contacted...
#11527143 WHEELS The rear axle on my vehicle snapped while I was driving causing me to lose control and leave the roadway. I contacted...
Check any vehicle history by VIN - Free vehicle history report