NHTSA Complaint #10548860 — 2011 FORD EXPLORER

LIKE MANY OTHER 2011 - 2014 FORD EXPLORERS, MY 2011 EXPLORER LIMITED APPEARS TO HAVE A DESIGN FLAW THAT ALLOWS EXHAUST TO ENTER THE CABIN UNDER HARD ACCELERATION (I.E. USING AN ON-RAMP, PASSING VEHICLES, ETC.). WHETHER THAT A/C IS ON OR NOT, THESE NOXIOUS TOXINS FILL THE CABIN. THE CONCERN IS THAT IF EXHAUST GETS IN UNDER HARD ACCELERATION, IT WOULD SEEM LOGICAL THAT SMALL AMOUNTS ARE ENTERING AT ALL TIMES. THIS POSES A SERIOUS HEALTH AND SAFETY RISK TO THE OCCUPANTS. FORD FAILED TO ADDRESS THE ISSUE, SAYING IT DIDN'T EXIST UNTIL LAST YEAR (2012) WHEN THEY RELEASED A TSB TO "FIX" IT. FOR MOST (PER AN EXPLORER FORUM I BELONG TO), THE FIX WAS TEMPORARY OR DIDN'T WORK. MY VEHICLE HAS BEEN IN THE SHOP NUMEROUS TIMES, AT ONE POINT FOR SEVERAL WEEKS, AND THE PROBLEMS STILL EXISTS. SOMEONE NEEDS TO HOLD FORD ACCOUNTABLE AND MAKE THEM FIX THIS SERIOUS PROBLEM. *TR