NHTSA Complaint #10548751 — 2011 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10548751
Vehicle 2011 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 36,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPLACED THE THROTTLE, WHICH DID NOT REMEDY THE STALLING FAILURE AND THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER REPLACED THE FUEL SYSTEM AND TIGHTENED THE OIL PAN HOWEVER, THE REPAIR ALSO DID NOT REMEDY THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER A THIRD TIME HOWEVER, THE DEALER COULD NOT DETECT A CODE REGARDING THE STALLING FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER, WHO SENT A TECHNICIAN FROM THE REGIONAL OFFICE BUT THE TECHNICIAN ALSO COULD NOT DETERMINE A DEFECT AFTER DRIVING THE VEHICLE FOR 14 MILES. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 36,000.

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