NHTSA Complaint #10547539 — 2009 VOLKSWAGEN EOS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE TRANSMISSION ABRUPTLY SHIFTED INTO NEUTRAL WITH A REDUCTION IN THE ENGINE POWER. THE VEHICLE BEGAN TO LUNGE FORWARD. THE ENTIRE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE DIRECT SHIFT GEAR BOX WAS FAULTY AND REQUIRED THE REPLACEMENT OF THE TRANSMISSION. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V333000 (POWER TRAIN). THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.