NHTSA Complaint #10547332 — 2011 FORD EXPLORER

I WAS DRIVING TO WORK GOING ABOUT 55MPH GIVE OR TAKE 5MPH WHEN THE STEERING WENT STIFF AND MADE IT HARD TO STEER THROUGH THE TURNS. IT WAS WORSE WHEN I HAD TO MAKE SLOW TURNS. IF I HAD TO AVOID AN ACCIDENT QUICKLY I DON'T THINK I WOULD BE ABLE TO AVOID IT. WHEN I GOT TO WORK SHUT THE CAR OFF TURNED IT BACK ON AND I GUESS IT RESET BECAUSE THE STEERING CAME BACK. WHEN I T HAPPENED AGAIN I CALLED THE BREWSTER FORD AND SAID TO TURN THE CAR OFF AND ON AND THAT WOULD FIX THE PROBLEM I ROUGH THE CAR TO THE DEALER AFTER IF HAPPENED A FEW TIME BUT THEY SAID THEY WONT BE ABLE TO FIND ANYTHING SINCE THERE ARE NO ERRORS WHEN I BROUGHT IT IN IT HAPPENED A FEW MORE TIMES BROUGHT IT BACK AGAIN THE CHECK IT SAID THEY FOUND NOTHING AND THEN CHARGED ME ALMOST $200 IF FINALLY COMPLETELY WENT THIS ALL HAPPENED OVER A 1YR TIME PERIOD PUT A CALL INTO BREWSTER FORD AND CORPORATE STILL WAITING TO HERE FROM EITHER ONE THAT WAS ALMOST 2WEEKS AGO. *TR