NHTSA Complaint #10546858 — 2013 FORD FOCUS ELECTRIC

DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE TO TURN OFF THE CAR AND TURN IT BACK ON AGAIN TO GET IT RESTARTED. WHEN WE RETURNED HOME FROM THE SECOND INCIDENT I PLUGGED IN THE CAR TO CHARGE IT SO WE COULD TAKE IT BACK TO FORD FOR SERVICE, HOWEVER THE CAR DIDN'T REGISTER THE PLUG. TRIED PLUGGING IT IN AND UNPLUGGING IT FROM THE WALL THEN PUTTING EVERYTHING BACK IN TO TRY AND GET IT TO CHARGE. IT WASN'T UNTIL I OPENED THE DRIVER SIDE DOOR THEN SHUT IT THAT IT FINALLY REGISTERED THAT IT WAS PLUGGED IN. DURING BOTH INCIDENTS THE VEHICLE BECAME COMPLETELY UNRESPONSIVE, ESSENTIALLY DEAD IN THE WATER, AND UNLESS YOU CAN PUT IT IN PARK YOU CAN'T RESTART IT. HAVE TAKEN THE VEHICLE TO FORD ON THREE SEPARATE OCCASIONS TO HAVE THEM FIX THIS ISSUE, AS WELL AS FOR AN ISSUE WITH THE ON-BOARD CHARGING SYSTEM FAULTING, CAUSING THE VEHICLE TO NOT CHARGE FULLY. *TR