NHTSA Complaint #10546818 — 2002 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10546818
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	October 1, 2013
Date Filed	October 4, 2013
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

HEARD A KNOCKING NOISE WENT TO MECHANIC. WAS TOLD I BLEW A TWO HOLES THROUGH TIMING CHAIN COVER. WENT ONLINE FOUND THAT IT IS A RECURRING PROBLEM FOR THAT YEAR OF FORD. VERY UPSET THERE IS NO RECALL. WAS TOLD IT WOULD COST AT LEAST 2000 TO FIX. FORD NEEDS TO DO SOMETHING ABOUT THIS. I WANT TO GO TO MEDIA TO LET EVERYONE THAT HAS THIS PROBLEM KNOW THAT FORD KNOWS ABOUT IT AND WILL NOT DO ANYTHING. APPARENTLY EVERYONE HAS TO PAY OUT THE [XXX] TO HAVE THIS FIXED. I'M NOT ONE OF THEM. I WANT MY CAR FIXED!!!!!!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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