NHTSA Complaint #10545509 — 2010 MERCURY MARINER

DRIVING TO WORK ON 1431, THE CAR FELT AS THOUGH IT HIT A BUMP, LOST ALL ABILITY TO DRIVE. PULLED OVER TO SIDE OF ROAD, TURNED CAR OFF FOR ABOUT 10 TO 15 SECONDS AND THEN BACK ON. AT THIS POINT IT SEEM TO OPERATE PROPERLY. THEN ABOUT THREE MILES DOWN THE ROAD IT DID THE SAME THING AGAIN. THIS TIME THERE WAS NO SHOULDER TO PULL OFF ON, SO TRAFFIC WAS TIED UP. WAS TRAVELING AT ABOUT 40 MPH THIS TIME. DID THE SAME THING, TURNED OFF AND THEN BACK ON AND SEEMED TO WORK NORMAL. LATER THAT EVENING GOING HOME FROM WORK THE CAR DID THE SAME THING, TWO MORE TIMES BEFORE I REACHED HOME. ONE TIME AS I WAS GOING FROM PALMER TO 1431 ON A CURVE. THE NEXT TIME IT WAS ON A SLIGHT INCLINE GOING HOME. THE ICON ON DASHBOARD WAS A WRENCH WHICH INDICATES IT HAD SOMETHING TO DO WITH THE THROTTLE CONTROL. TOOK TO DEALER AND THEY CONFIRMED IT WAS A DEFECTIVE THROTTLE CONTROL UNIT, AND CHARGED $650 TO REPAIR. BELIEVE THAT THIS IS/WAS A SERIOUS PROBLEM SAFETY WISE AND SHOULD HAVE BEEN COVERED BY FORD. *JS