NHTSA Complaint #11024779 — 2010 MERCURY MARINER

I WAS DRIVING AT 65+ MPH ON EXPRESSWAY - VEHICLE STOPPED ACCELERATING AND A VIOLENT SHAKING OF THE VEHICLE OCCURRED FORCING ME OFF THE HIGHWAY - AT THIS TIME NOTICE AN IMAGE OF A "WRENCH" LIT UP ON DASH -- I WAS ABLE TO GET VEHICLE TO THE DEALER - NOT WORRIED DUE TO I STILL HAD 2000 MILES LEFT ON WARRANTY, ONLY TO BE TOLD THIS IS NOT COVERED UNDER WARRANTY. MY QUESTION IS THIS IS HUGE SAFETY ISSUE AND SHOULD UNDER NO QUESTIONS BE A CHARGE TO THE CONSUMER. I WAS CHARGED 309.20 TO REPLACE THE THROTTLE BODY MOTOR AND ASSEMBLY. AFTER MUCH RESEARCH THIS IS AN ONGOING PROBLEM WITH MANY OF THE FORD VEHICLES. ATTACHED IS THE INVOICE THAT I HAD TO PAY. I HAVE TRIED TO OBTAIN THE ZONE REP FOR MY AREA AND I AM HAVING TROUBLE GETTING THIS INFO FROM MY DEALER. I AM STILL INVESTIGATING AS TO HOW TO OBTAIN THIS INFO AS I BELIEVE SOMEONE IN HIGHER POSITION THEN DEALER NEEDS TO BE AWARE.