NHTSA Complaint #10544410 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10544410
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	September 19, 2013
Date Filed	September 19, 2013
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHILE DRIVING A VEHICLE STABILITY FAULT MESSAGE POPPED UP. THIS WAS CAUSED BY THE ELECTRIC POWER STEERING MODULE FAILING. LUCKILY IN THIS CASE MY WIFE WAS ABLE TO SLOW THE VEHICLE DOWN AND MUSCLE IT OFF THE ROAD WITHOUT ACCIDENT OR INJURY. WHEN THE ELECTRIC POWER STEERING FAILS THE CAR IS EXTREMELY DIFFICULT TO STEER. FORD KNOW ABOUT THIS SYSTEM FAILURE AND REFUSES TO RECALL IT. *TR

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