NHTSA Complaint #10544007 — 2011 TOYOTA AVALON

THIS IS MY SECOND AVALON THE FIRST BEING A 2006 WHICH HAD TO HAVE A STEERING COLUMN REPLACED WHEN IT HAD 24407 MILES AND OUT OF WARRANTY DUE TO TIME I PAID LABOR. THE 2011 AVALON HAS SAME PROBLEM 25000 MILES AND JUST UNDER 30 DAYS OUT OF WARRANTY THEY SAY IT IS DIFFERENT BUT IS THE SAME PROBLEM PER THE TECH JUST CHANGED PART NUMBERS. WITH THE STEERING PROBLEM THIS IS A SAFETY PROBLEM WHICH THEY SAY THEY WILL NOT REPAIR UNDER WARRANTY . THE SERVICE DEPT TOLD ME ALL OF THE AVALONS ARE HAVING THE SAME PROBLEM AND HAVE A BULLETIN TO REPLACE THE STEERING COLUMN WHEN THEY GET A COMPLAINT FROM THE CUSTOMER. WHEN YOU ADJUST THE TELESCOPIC WHEEL THE WHOLE STEERING COLUMN IS LOOSE AND KNOCKS WHEN YOU TURN THE WHEEL. *TR