NHTSA Complaint #10543175 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10543175
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	June 3, 2013
Date Filed	September 11, 2013
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TRAVELING AT FREEWAY SPEED THE WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL BEFORE THE POWER STEERING QUIT. WHEN I RESTARTED THE CAR IT APPEARED TO HAVE CORRECTED THE PROBLEM. ON SEPTEMBER 10TH, THE SAME WARNING CAME ON THE INSTRUMENT PANEL BEFORE THE POWER STEERING QUIT. I WAS TRAVELING AT 35MPH. I RESTARTED THE CAR AND IT APPEARED TO CORRECT THE PROBLEM AGAIN. WHEN I PREVIOUSLY TOOK IT INTO THE DEALERSHIP THEY SAID THERE WAS NOTHING WRONG AND RESET THE SYSTEM. *TR

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