NHTSA Complaint #10542280 — 2003 FORD WINDSTAR SUSPENSION

Complaint Details

ODI Number	10542280
Vehicle	2003 FORD WINDSTAR
Component	SUSPENSION
Date of Incident	July 10, 2013
Date Filed	September 6, 2013
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE REVERSING AT UNKNOWN SPEEDS, HE HEARD AN ABNORMAL NOISE. UPON INSPECTION, IT WAS FOUND THAT THE REAR AXLE WAS FRACTURED AND THE FRONT SUB FRAME WAS COMPLETELY RUSTED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBERS: 11V030000 (STRUCTURE) AND 12V195000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES WERE CONFIRMED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

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