NHTSA Complaint #10538403 — 2013 RAM 1500

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10538403
Vehicle 2013 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

THIS WAS THE THIRD TIME IN THE TWO WEEKS I OWNED THIS RAM 1500 TRUCK AFTER PURCHASING IT NEW THAT I HAVE EXPERIENCE A FAILURE OF THE TORQUEFLITE 8 SPD TRANSMISSION AND/OR ELECTRONIC ROTARY SHIFTER. A WEEK EARLIER I REPORTED TO RAM AND TO NHTSA A REPEATED FAILURE OF THIS TRUCK ON A BOAT RAMP TO ENGAGE IN PARK EVEN WITH THE ENGINE OFF AS THE TRUCK WAS "SLOW ROLLING" DOWN THE RAMP. THIS TIME I WAS ABLE TO DOCUMENT THE FAILURE BY VIDEO ON MY CELL PHONE. THIS INCIDENT OCCURRED WHILE TRAVELING AT ABOUT 30 MPH ON A SIDE STREET IN 2 WHEEL DRIVE. I SLOWED THE TRUCK TO A ROUTINE STOP AT A STOP SIGN COMING TO A COMPLETE STOP. WHEN I THEN TRIED TO PULL ONTO THE INTERSECTING HIGHWAY, THE ENGINE RPMS INCREASED AS EXPECTED WHEN I TOUCHED THE ACCELERATOR PEDAL, BUT THE TRUCK WOULD NOT MOVE, ACTING AS IF IT WAS IN NEUTRAL, EVEN THOUGH I HAD NOT TOUCHED THE ROTARY SHIFTER ON THE DASH NOR ANY OF THE 2WD/4WD OPTION BUTTONS. THERE WAS NOT ANY PERCEPTIBLE SOUND OR FEEL INDICATING THAT THE TRANSMISSION HAD "POPPED" OUT OF GEAR. I THEN NOTICED THAT THE "D" LIGHT ON THE SHIFTER WAS ODDLY FLASHING ON/OFF WHILE THE 2WD LIGHT WAS ILLUMINATED SOLID AS EXPECTED. I TRIED THE ACCELERATOR PEDAL TWO MORE TIMES WITH NO CHANGE. AFTER WHIPPING OUT MY CELL PHONE TO VIDEO THIS FAILURE I WAS ABLE TO RESET THE DRIVE ENGAGEMENT BY MOVING THE SHIFTER TO PARK FOR 2 OR 3 SECONDS AND THEN BACK TO "D". THE TRUCK THEN RESPONDED NORMALLY AND I WAS ABLE TO DRIVE AWAY. *JS

Related Complaints for the 2013 RAM 1500

Other POWER TRAIN Complaints

#11712379 A lot of the Ram and Dodge Vehicles are having the same problems and Stellantis has failed over and over to recall th...
#11696862 The contact owns a 2013 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 19V347000 (LATCHES/LO...
#11677428 The contact owns a 2013 Ram 1500. The contact stated they received notification of NHTSA Campaign Numbers: 19V347000 ...
#11645917 Lost complete steering with no warning or lights on the dash At risk none was parked and steered perfectly prior to...
#11593675 Failure of all steering wheel controls. with random cruise control suddenly activating ...transmission gear control s...

Recent Complaints for the 2013 RAM 1500

#11719458 STEERING Electronic power steering (EPS) will fail when exposed to moisture. When EPS fails all power steering is lost result...
#11718822 STEERING I was driving down S. South Danville Rd. in Abilene, Texas, and it was raining and all of a sudden my steering wheel ...
#11717710 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Dash light came on for ABS. Took my truck to a Dodge Dealership to be repaired plus other non urgent work to be done....
#11717710 SERVICE BRAKES Dash light came on for ABS. Took my truck to a Dodge Dealership to be repaired plus other non urgent work to be done....
#11716163 STEERING The contact owns a 2013 Ram 1500. The contact stated that while driving out of a parking spot, the steering wheel ina...
Check any vehicle history by VIN - Free vehicle history report