NHTSA Complaint #10536224 — 2007 FORD F-150

ON THE ABOVE LISTED DATE, WHILE DRIVING IN RUSH HOUR TRAFFIC IN A BUSY METROPOLITAN CITY MY DRIVE SHAFT CENTER SUPPORT BEARING ALLOWED THE DRIVE SHAFT OF MY 2007 FORD F150 TO SLIP BACKWARDS COMPLETELY DETACHING FROM THE TRANSMISSION. LUCKILY, MY SPEED AT THAT TIME WAS ONLY 10-15MPH. WHEN CALLING THE FOR DEALERSHIP TO INQUIRE ABOUT REPLACING THE PART OR ADVISE THE SALES PERSON WAS ONLY INTERESTED IN SELLING ME AN ENTIRE DRIVE SHAFT AND ADAMANTLY STATED THE PART IN WHICH I WAS SEARCHING WAS NOT OBTAINABLE IN NO POSSIBLE WAY. AFTER SEARCHING FOR THE EXACT PART ON FORD'S PARTS WEBSITE I DID LOCATE THE INDIVIDUAL PART ALLOWABLE FOR ORDER ONLINE. MY MAIN CONCERN AT THIS TIME IS THERE WAS NO REGARD FOR THE TREMENDOUS SAFETY HAZARD OF THIS PARTICULAR DEVICE OR PIECE OF EQUIPMENT, MOREOVER THERE WAS MORE CONCERN WITH OBTAINING A LARGER SELL. AFTER READING ONLINE I HAVE FOUND OTHER ISSUES WITH THIS EXACT DEVICE OR PARTS PERTAINING TO IT'S FUNCTION BUT THERE DOES NOT SEEM TO BE ANY RECALL OR INVESTIGATION REGARDING THESE MATTERS. I AM ONLY ADDRESSING THIS ISSUE BECAUSE OF THE DEFINITE SAFETY RISKS THAT ARE AT HAND AND TO ADVISE TO OTHER OWNERS OF THIS YEAR MAKE AND MODEL TO HAVE YOUR VEHICLE INSPECTED FOR THIS POSSIBLE SAFETY HAZARD. ALSO, TO THE FORD MOTOR COMPANY, BEING A MASSIVE ENTITY IN THE VEHICLE DEVELOPMENT AND SALES INDUSTRY I WAS APPALLED TO LEARN OF NO EXISTING INVESTIGATIONS IN THIS MATTER. PLEASE, FOR THE SAFETY OF THE FAMILIES DRIVING YOUR PRODUCT ALONE WITH MY FAMILY AS WELL, PLEASE TAKE AN INITIATIVE IN FURTHER INVESTIGATING THIS MATTER. THANK YOU, SATISFIED BUT DISSATISFIED CUSTOMER. *TR