NHTSA Complaint #10534025 — 2011 FORD EXPLORER

THIS HAPPENED TO US 2 TIMES IN 2 WEEKS. POWER STEERING FAILURE LIGHT CAME ON ALONG WITH THE AUTO TRAC LIGHT. AT THIS POINT WE LOST POWER STEERING. WE WERE ON THE HIGHWAY AND WE WERE CLOSE TO A WALMART SO WE STOPPED AND LET THE CAR SIT AND WE WENT INTO WALMART .WHEN WE CAME OUT THE LIGHT WAS OFF AND THE POWER STEERING WAS FINE. MONDAY I WAS BACKING OUT OF MY GARAGE AND THE LIGHTS WENT ON AGAIN AND NO POWER STEERING. I WAS ABLE TO PULL THE CAR BACK INTO THE GARAGE AND THERE IT SITS. I CANT DRIVE IT AS IT IS TO HARD FOR ME TO TURN THE WHEEL. WE ARE TAKING IT INTO THE DEALER FRIDAY AND I CALLED THEM AND THEY HAVE NO RECALLS FOR THE CAR AND SAID THEY CANT FIND THE INFORMATION I FOUND ABOUT THE POWER STEERING THAT WAS REPORTED IN 2012. I AM JUST GLAD MY HUSBAND WAS DRIVING THE FIRST TIME. WE HAVE TRIED THE CAR SINCE MONDAY AND STILL NO POWER STEERING. *TR