NHTSA Complaint #10532153 — 2008 TOYOTA HIGHLANDER HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10532153
Vehicle	2008 TOYOTA HIGHLANDER HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	July 23, 2013
Date Filed	July 27, 2013
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE AT THE TOYOTA DEALER FOR SERVICE, THE DEALER TOOK THE CAR FOR A TEST DRIVE PRIOR TO THE SERVICE AND UPON RETURNING TO THE DEALER LOT THE CAR DIED - NO POWER. DEALER DIAGNOSED AS A BAD INVERTER, BALLPARK REPAIR COST IS $9500. BESIDES BEING A SERIOUS SAFETY ISSUE, I CANNOT UNDERSTAND HOW A MODERN CAR CAN CONTAIN A CRITICAL COMPONENT THAT COSTS $10K TO REPLACE THAT HAS NO MAINTENANCE IN THE MAINTENANCE SCHEDULE OR OTHER DIAGNOSTICS TO ALERT THE DRIVER OF PENDING CATASTROPHIC FAILURE THAT MAY STRAND THEM IN AN EXTREMELY UNSAFE LOCATION (I.E. MIDDLE OF THE FREEWAY). I HOPE THAT NHTSA INVESTIGATES THE 2008 HIGHLANDER HYBRID INVERTER FAILURES DOCUMENTED ON THIS SITE AND TOYOTA IS HELD ACCOUNTABLE FOR THIS SERIOUS SAFETY HAZARD AND EXTREMELY COSTLY DEFECT. *TR

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