NHTSA Complaint #11035649 — 2008 TOYOTA HIGHLANDER HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11035649
Vehicle	2008 TOYOTA HIGHLANDER HYBRID
Component	SERVICE BRAKES
Date of Incident	October 10, 2017
Date Filed	October 23, 2017
Mileage	147,896 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I WAS DRIVING IN 295 I HEARING A SOUND COMING FROM THE DASKBOARD AND A LIGHT APPEARED STATED NEED TO CHECK ABS BREAK SYSTEM BY DEALER. I SAID TO MYSELF I'LL HAVE IT CHECK WHEN I GOT HOME. I WAS DOING 65 MILES PER HOUR, I WAS PRESSING BREAK THERE WERE NO BREAK, PUMP THE BREAK SEVERAL TIMES, NO BREAK, I PRESSED THE EMERGENCY BREAK AND THANKS TO THE LORD THE CAR SLOW DOWN AND EVENTUALLY STOP. APPARENTLY DEALER ASKED ME $5,500. TO FIX THIS ISSUE AND I DON'T HAVE THIS TYPE OF MONEY, AND I'M STILL MAKING PAYMENT ON THIS VEHICLE CAN'T EVEN DRIVE; I BELIEVE THIS TYPE OF ISSUE SHOULD BE A RECALL. I NEED HELP PLEASE!!!!! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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