NHTSA Complaint #11442260 — 2008 TOYOTA HIGHLANDER HYBRID

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number	11442260
Vehicle	2008 TOYOTA HIGHLANDER HYBRID
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	November 10, 2021
Date Filed	December 1, 2021
Mileage	162,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2008 Toyota Highlander Hybrid. The contact stated while driving 45 MPH, the brake malfunction and ABS warning lights were illuminated. The contact stated that when she started the vehicle, she was unable to depress the brake pedal to the floor and started to hear an abnormal noise. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the brake booster pump assembly and brake actuator assembly needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 162,000.

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