NHTSA Complaint #10526289 — 2011 FORD EXPLORER

AS I WAS DRIVING MY FORD EXPLORER ONE MORNING ON A SECONDARY ROAD PROBABLY AROUND 40-50MPH, ALL OF THE SUDDEN THE FOLLOWING WARNINGS WERE DISPLAYED ON THE DASH BOARD: "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRACK". THESE WARNINGS MADE THE STEERING WHEEL GET EXTREMELY HEAVY AND DIFFICULT TO MANEUVER. I MANAGED TO PULL OVER ON THE SIDE OF THE ROAD, AND TURNED OFF THE CAR FOR A MINUTE. WHEN I STARTED IT AGAIN, THE WARNINGS HAD DISAPPEARED AND EVERYTHING WORKED FINE. THE SAME INCIDENT HAS HAPPENED 3 MORE TIMES WITHIN 5 MONTHS AFTER THE FIRST INCIDENT. ALL OF THEM HAD HAPPENED AT DIFFERENT SPEEDS AND VARIOUS TRAFFIC CONDITIONS. I BELIEVE THIS IS A SERIOUS FAILURE THAT SHOULD BE CORRECTED IN ORDER TO PREVENT ACCIDENTS OR FATALITIES. *TR