NHTSA Complaint #10524844 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10524844
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	July 9, 2013
Date Filed	July 15, 2013
Mileage	22,347 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WHILE ENTERING A ROADWAY OUR EXPLORER SUDDENLY LOST POWER STEERING AT THIS TIME THE VEHICLE SHOWED A POWER STEERING ASSIST FAULT ALSO A SERVICE ADVANCE TRAC CODE FOLLOWED BY A LOSS OF TERRAIN MANAGEMENT NOTICE ALSO AT THIS TIME THE TURN SIGNALS WOULD NOT OPERATE. HAD VEHICLE TOWED TO OUR DEALERSHIP . THEY RETURNED THE VEHICLE TO ME AFTER REPROGRAMMING ABS MODULE PER TSB12-08-09. THE SAME THING HAPPENED AGAIN SUNDAY JULY14 CALLED DEALERSHIP THEY WILL CALL ME BACK WITH THEIR FINDINGS. *TR

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