NHTSA Complaint #10524594 — 2008 CHEVROLET IMPALA

BOTH REAR AND THE PASSENGER DOOR LOCKS HAVE STOPPED FUNCTIONING WITH EITHER FOB KEY CONTROL OR DRIVER/PASSENGER DOOR CONTROLS. TOTALING THREE DOOR LOCK FAILURES IN TWO YEARS. THIS IS A LARGE SAFETY HAZARD TO SMALL CHILDREN IN THE BACK OF THE CAR AS THERE IS NO FAST OR EASY WAY TO OPEN THE REAR DOORS ONCE LOCKED TO GET THE CHILD OUT IN AN EMERGENCY. I REQUEST THIS BE LOOKED INTO FURTHER FOR A RECALL AS IT CREATES A SAFETY HAZARD ESPECIALLY FOR CHILDREN IN CAR SEAT ON THE BACK SEAT, WHICH THERE IS NO QUICK WAY TO UNLOCK THE DOORS TO REMOVE THEM IN AN EMERGENCY. MECHANIC STATES: THIS IS A KNOWN ISSUE WITH 2008 AND 2009 CHEVY IMPALA VEHICLES. THESE MODEL YEARS WERE PRODUCED WITH A TYPE OF GREASE THAT BLEEDS INTO THE LATCH ACTUATOR. AFTER TIME THE CARBON FROM THE MOTOR BRUSHES BUILDS UP AROUND THE ACTUATOR MOTOR AND SHORTS THE COMMUNICATOR. RESULTING IN NO POWER LOCK OR UNLOCK FUNCTION. REQUIRING FULL LOCK REPLACEMENT TOTALING OVER $1,500. *TR