NHTSA Complaint #10744524 — 2008 CHEVROLET IMPALA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number 10744524
Vehicle 2008 CHEVROLET IMPALA
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage 105,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR LOCKS MALFUNCTIONED. THE CONTACT STATED THAT IN ORDER TO OPEN AND CLOSE THE VEHICLE THEY HAD TO MANUALLY OPEN THE LOCKS THROUGH THE WINDOWS OR ADJUST THE SEAT TO MANUALLY OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN CONFIRMED THAT THE LOCKS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000. MA 09/25 THE CONSUMER STATED SHE WAS LOCKED INSIDE OF THE VEHICLE. UPDATED 01/28/16*JB

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