NHTSA Complaint #11630566 — 2008 CHEVROLET IMPALA

The contact owned a 2008 Chevrolet Impala. The contact stated that while driving at 55 MPH while in cruise control, a group of birds flew out from under a ditch which caused the contact to swerve and lose control of the vehicle. As a result of the incident, the contact crashed into the ditch. The air bags did not deploy upon impact which caused the contact's face to hit the steering wheel. The contact was later transported to the hospital via an ambulance where she was treated for a concussion. Additionally, the contact suffered several cuts and bruises to her face with additional bruising to her left leg and hip. A police report was filed; however, the report was unavailable. The vehicle was towed to a dealer where it was deemed totaled. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 150,000. The VIN was not available.