NHTSA Complaint #10522909 — 2010 VOLKSWAGEN TIGUAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10522909
Vehicle	2010 VOLKSWAGEN TIGUAN
Component	ELECTRICAL SYSTEM
Date of Incident	June 25, 2013
Date Filed	July 2, 2013
Mileage	42,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I STARTED UP THE CAR AND MULTIPLE DASH WARNINGS THEN WENT OFF. THE EPC LIGHT, CHECK ENGINE LIGHT AND THE HEAD LAMPS WARNINGS ALL TURNED ON. I THEN POPPED THE HOOD AND OPENED UP THE FUSE BOX TO MAKE SURE THE FUSES WERE SEATED CORRECTLY. UPON CHECKING THE FUSES I NOTICED THE BOX ITSELF WAS MELTED AND SCORCHED MEANING THERE HAD BEEN FIRE AT SOME POINT UNDER THE HOOD. I THEN TOOK MY VOLKSWAGEN TO THE CLOSEST VW DEALERSHIP SERVICE STATION. IT COST $400 (MICHIGAN) TO REPLACE THE FUSE BOX, ALSO LEAVING ME QUESTIONING IF THIS WILL HAPPEN AGAIN. AFTER SOME INVESTIGATION ONLINE I FOUND THAT THIS IS NOT RARE. THE VW DEALERSHIP THAT DID THE REPAIR STATED THAT THIS WAS THE 8TH ONE HE HIMSELF HAS DONE. HOPEFULLY THIS DOES NOT HAPPEN AGAIN. LIGHTS RANDOMLY GOING OUT IS A SAFETY HAZARD,AND COULD LEAD TO CAR ACCIDENTS, INJURYS, AND FATALITIES. *TR

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