NHTSA Complaint #11680243 — 2010 VOLKSWAGEN TIGUAN

We own a 2010 VW Tiguan and it has many problems, but the biggest one is that the Steering Wheel just randomly will turn off and loose all power steering, I believe these models use electric power steering (EPS) system, which don't use like a traditional power steering hydraulic pump but uses electricity and maybe magnets... to induce the steering. the steering wheel is a big deal and should not just randomly stop working and there is tons of these models and others have have this problems, I seen people on youtube have the same problem with the 2017 models Tiguan and this part is consistently out of stock, because so many of them break.. this should be a nationwide recall and a major safety recall as well.