NHTSA Complaint #11318121 — 2010 VOLKSWAGEN TIGUAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11318121
Vehicle	2010 VOLKSWAGEN TIGUAN
Component	ELECTRICAL SYSTEM
Date of Incident	March 13, 2020
Date Filed	March 15, 2020
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

POWERSTEERING FAILS INTERMITTENTLY, STEERING WHEEL WOBBLES WITHOUT USER INTERVENTION OCCASIONALLY (AT RED LIGHT). ISSUE SEEMS RELEASED TO ELECTRICAL POWER STEERING RACK OR CONTROL BOX, BUT VW DOES NOT SEEM TO ACKNOWLEDGE THIS IS A FREQUENTLY REPORTED PROBLEM. WHEN DOES IT HAPPEN: 1. AFTER PARKING CAR, POWER STEERING IS COMPLETELY OFF, SLOWLY DRIVING FOR 20-30 SEC SO FAR BROUGHT IT BACK. HOWEVER, STEERING IS NOT ACCURATE (SOMETIMES VERY LIGHT AND WOBBLE STARTS). AFTER OVERNIGHT PARKING THINGS SEEM FINE 2. ON HIGHWAY, AFTER 20 MINS DRIVE STEERING BECAME RATHER ERRATIC WITH DIFFICULTIES TO KEEP CAR ON THE LANE, AFTER EXIT AND STOP ENGINE AND RESTART THINGS WERE FINE AGAIN. HAPPENED SEVERAL TIMES. CAN SEND VIDEO SHOWING WOBBLING OF STEERING WHEEL...

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