NHTSA Complaint #10519658 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10519658
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	June 11, 2013
Date Filed	June 13, 2013
Mileage	56,880 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING AT FREEWAY SPEED I RECEIVED AUDIBLE ALARMS AND DASHBOARD WARNING LIGHTS TO SERVICE ADVANCE TRAC AND TERRAIN MANAGEMENT. AT THAT TIME THE STEERING BECOME VERY DIFFICULT. THE CAR WAS MANUVERABLE THOUGH QUITE DIFFICULT SO I PROCEEDED 10 MILES TO MY DESTINATION AT REDUCED SPEED. AFTER RESTARTING THE VEHICLE IMMEDIATELY THE PROBLEM DID NOT GO AWAY. THE VEHICLE WAS LEFT OVERNIGHT AND UPON RESTARTING THE PROBLEM HAD GONE AWAY. IT WAS TAKEN TO THE FORD DEALER AND THE ELECTRONIC POWER STEERING ASSEMBLY WAS REPLACED AT A COST OF $2,000. *TR

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