NHTSA Complaint #10515754 — 2013 INFINITI JX

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10515754
Vehicle	2013 INFINITI JX
Component	AIR BAGS
Date of Incident	September 1, 2012
Date Filed	June 7, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE AIRBAG LIGHTS ARE SHOWING THAT THEY ARE NOT FUNCTIONING WHEN THERE IS AN ADULT IN THE PASSENGER SEAT. WE HAVE A VIDEO OF ME (AN ADULT) SITTING IN THE CAR WITH THE AIRBAG LIGHTS SHOWING THEY ARE OFF. THERE IS AN OPEN RECALL FOR A SIMILAR ISSUE WITH THE SAME MAKE, MODEL AND YEAR OF MY CAR. I HAVE TAKEN THE CAR IN TO INFINITI (MISSION VIEJO, CA) MULTIPLE TIMES AND THEY SAY THEIR DIAGNOSTICS SHOW IT IS NOT A PROBLEM. A VIDEO OF ME IN THE SEAT WITH THE AIRBAGS LIGHTS SHOWING THEY ARE DISENGAGED SAYS OTHERWISE. INFINITI IS REFUSING TO DO THE REPAIR - THE CAR IS NOT EVEN ONE YEAR OLD! *TR

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