NHTSA Complaint #10515098 — 2011 FORD EXPLORER

I WAS DRIVING APPROXIMATELY 55 MPH WHEN OUT OF NOWHERE TWO LIGHT WARNINGS FLASHED. ONE SAID ADVANCED TRAC SYSTEM AUTO (OR SOMETHING LIKE THAT). MY STEERING WHEEL THEN LOCKED AND I GOT SCARED AND PULLED OVER. I COULD NOT MOVE MY STEERING WHEEL TO DRIVE PROPERLY SO I CALLED ROADSIDE ASSISTANCE, AND WAITED OVER 2 HOURS FOR A TOW. I DIDN'T FEEL COMFORTABLE DRIVING IT WITH TWO SMALL CHILDREN IN TRUCK. IT GOT TOWED TO DEALERSHIP, AND THEY JUST CALLED AND SAID IT WAS THE STEERING WHEEL CONTROL MODULE. THANKFULLY IT IS STILL COVERED UNDER WARRANTY BUT IS A HUGE INCONVENIENCE. NOT TO MENTION , MY WARRANTY IS ENDING IN ONLY 3000 MORE MILES . GUESS I NEED TO EXTEND IT JUST IN CASE SOMETHING LIKE THIS HAPPENS AGAIN. *TR