NHTSA Complaint #10514575 — 2003 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10514575
Vehicle 2003 FORD WINDSTAR
Component SUSPENSION
Date of Incident
Date Filed
Mileage 40,228 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

WE HAVE NOT BEEN PROPERLY INFORMED ABOUT ALL OF THE RECALLS OR OTHER ISSUES WITH OUR VEHICLE. THE VEHICLE DOES HAVE A LOT OF PROBLEMS FROM THE ELECTRICAL, STRUCTURE, ENGINE LIGHTS ARE ALWAYS THROWING CODES NEEDING A LOT OF SENSOR REPLACEMENTS AT OUR COST, THE RPMS SEEM TO RUN FAST SITTING AT A LIGHT(WE HAVE TO TURN OFF THE ENGINE AND THEN RESTART), AND THE ENGINE SEEMS TO RUN HOT, BRAKES, CRUISE CONTROL(CANNOT USE), TRACTION CONTROL(CANNOT USE), INTERIOR LIGHT ARE ALWAYS FLICKERING, PASSENGER WINDOWS(CANNOT USE) AND DOOR LOCKS(CANNOT USE), BOTH REAR WINDOWS(CANNOT USE), LEAKS FROM ROOF, REAR DOOR AND SLIDING DOORS, THE CRUISE CONTROL, BRAKE AND TRACTION CONTROL LIGHTS STAY ON WHILE DRIVING(WE WERE TOLD BY A DEALERSHIP THAT WE CAN STILL DRIVE THE VEHICLE, BUT WE WON'T HAVE ANTI-LOCK BRAKES.), THE AC IS ALWAYS HAVING TROUBLE STAYING CHARGED, THE AC/HEAT CONTROL SWITCHES HAVE MALFUNCTIONED(IT HAS TO BE SET AWAY FROM THE COLD AND THE SPEED TO 3/4 SPEED TO WORK RIGHT), THE BATTERY KEEPS LOSING CHARGE, THE BRAKE TAIL LIGHTS STAY ON DRAINING THE BATTERY AND HAD TO GET REPAIRED BY US BECAUSE THE DEALERSHIP COULD NOT LOCATE THE PROBLEM, DRIVER SEAT HAS MALFUNCTIONED(CANNOT USE PER DEALERSHIP'S REQUEST), CRUISE CONTROL AND TRACTION CONTROL DOES NOT WORK, SUSPENSION SEEMS TO HAVE A LOT OF SQUEAKS AND POPPING SOUNDS, ALTERNATOR AND STARTER HAD TO BE REPLACED SEVERAL TIMES, THE COIL PACKS NEED CONSTANT REPLACEMENTS, ALL SPARK PLUGS AND WIRES HAD TO BE REPLACED BEFORE THEIR TIME, CANNOT USE THE REAR WIPER BECAUSE IT GOES DOWN ONTO THE PAINT AND STARTS WIPING THE PAINT AND NOT THE REAR WINDOW, CONSTANTLY REPLACING EXTERIOR LIGHTS ALL AROUND, THE ENGINE CONSTANTLY CUTS OUT, WE TOLD THE DEALERSHIP FOR SEVERAL YEARS THAT THERE WAS AN ANTIFREEZE SMELL AND THEY COULD NOT LOCATE IT UNTIL 5-28-13, REPLACED BAD FRONT AND REAR AXLES ON 5/28/13 AND MANY OTHERS. 12K-18K TO REPAIR EVERYTHING. *TR

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