NHTSA Complaint #10513829 — 2011 FORD EXPLORER

ON FOUR SEPARATE OCCASIONS BEGINNING IN 2012 I WAS MAKING A LEFT OR RIGHT TURN WHEN THE STEERING WHEEL LOCKED UP, THE POWER STEERING LIGHT AND TRACTION ASSIST LIGHT CAME ON THE CAR SHUT ITSELF OFF. I WAS ONLY A GOING A FEW MILES PER HOUR. ON THE FIFTH OCCASION IN MAY 2013 I WAS TRAVELING THROUGH A SECURED GREEN LIGHT MAKING A LEFT TURN, PROBABLY GOING ABOUT 25 MILES PER HOUR WHEN THE POWER STEERING AND TRACTION ASSIST LIGHTS CAME ON. THE STEERING IMMEDIATELY LOCKED UP AND THE CAR SHUT ITSELF OFF, ONLY THIS TIME I WAS IN TRAFFIC AND ALMOST GOT REAR-ENDED BY A CAR THAT WAS FOLLOWING ME THROUGH THE LIGHT. IT WAS THE SCARIEST THING I HAVE EVER EXPERIENCED AS A DRIVER AND I AM WORRIED ABOUT WHAT WOULD HAVE HAPPENED IF IT WAS RAINING? I WOULD HAVE SURELY LOST CONTROL OF THE CAR AND HIT A POLE THAT WAS RIGHT IN FRONT OF ME. I HAVE TAKEN MY 2011 EXPLORER TO FORD THREE TIMES AND ALL THREE TIMES THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG. *TR