NHTSA Complaint #10513760 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	10513760
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	April 14, 2013
Date Filed	May 28, 2013
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ON 4/14/2013 AND AGAIN THIS MORNING 05/28/2013, MY VEHICLE FAILS TO START. THE ENGINE DOES TURN OVER SO THIS IS NOT COMPLETELY DEAD LIKE OTHER REPORTS. BOTH LAST TIME AND THIS TIME THE SITUATION IS THE SAME: 1 TAKE THE CAR FOR A SHORT DRIVE (~1 MILE) 2 PARK ON AN INCLINE IN MY DRIVEWAY. 3 A FEW HOURS LATER, GET IN CAR, PUSH THE START AND THE ENGINE JUST TURNS OVER - DOES NOT START. THE FIRST TIME, I TRIED TO START THE CAR UNTIL THE BATTERY DIED - I THEN CALLED HYUNDAI AND THEY SENT A ROADSIDE SERVICE PERSON. HE JUMPED THE CAR AND IT STARTED RIGHT UP. VERY FRUSTRATING. I ASSUMED IT WAS BAD GAS AND THAT MY TANK WAS VERY LOW (RED LAMP WAS ON FOR LOW FUEL) ALSO NOTE: CAR WAS ON A FLAT SERVICE AT THIS POINT. SO TODAY: I CALLED HYUNDAI DEALER 45 MINUTES AGO, AND AM WAITING ON A CALLBACK FROM THE SERVICE DEPARTMENT. IM SURE JUST TO HAVE ME GET ROADSIDE ASSISTANCE AGAIN. *TR

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