NHTSA Complaint #10513752 — 2009 MAZDA MAZDA6

THERE SEEMS TO BE AN ISSUE WITH THE LOW BEAM HEADLIGHT ASSEMBLIES IN THE 2009 MAZDA6 VEHICLES. I HAVE HAD BOTH LOW BEAM HEADLIGHTS GO OUT ON ME ON TWO OCCASIONS WHILE DRIVING DOWN THE ROAD. ONCE BOTH LAMPS NEEDED TO BE REPLACED, THE SECOND TIME BANGING ON THE LIGHT COVER GOT THEM TO WORK AGAIN. I WAS TOLD BY THE SERVICE MANAGER AT MAZDA TO JUST BANG ON THE LIGHT COVER WITH MY HAND AND IT SHOULD COME BACK ON. THE DRIVER SIDE HEADLIGHT GOES OUT OFTEN AND TO GET IT TO COME BACK ON I HAVE TO BANG ON THE LIGHT COVER. I'VE PUT ABOUT 12 BULBS IN THE CAR. YOU FIND SIMILAR INCIDENTS ON THE WEB IN MAZDA FORUMS. ALSO, YOU CAN SEE FROM THE COMMENTS OF A YOUTUBE VIDEO A FRIEND OF MINE POSTED, IT'S COMMON: HTTP://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8 MAZDA SAYS THE HEADLIGHTS ARE WORKING JUST FINE AND THAT THERE IS NO ISSUE. I HAVE NEVER HAD TO BE TOLD TO BANG ON THE LIGHT TO MAKE IT WORK AGAIN BU A SERVICE TECHNICIAN. IF IT'S THAT COMMON, THERE IS AN ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR