NHTSA Complaint #10512011 — 2013 HYUNDAI VELOSTER

ON FRIDAY MAY 10 I TOOK MY VELOSTER TO THE DEALER AS I WAS CONSIDERING A POSSIBLE TRADE IN. THE SALES MANAGER DID A FULL CHECK OF MY CAR AND TEST DROVE IT AS WELL IN AN EFFORT TO MAKE AN ACCEPTABLE OFFER FOR TRADE. MY CAR WAS IN PERFECT CONDITION WITH NO DAMAGE WHATSOEVER. AFTER DISCUSSING ALL THE DETAILS, I DECIDED NOT TO TRADE IN MY CAR. I LEFT AND AND DROVE TO A LOCAL THEATER. WHILE DRIVING I HEARD AN UNUSUAL NOISE AS IF SOMETHING HAD FALLEN/BLOWN OFF MY CAR. IT WAS DARK AND SINCE I DIDN'T SEE ANYTHING I FIGURED IT WAS SOMETHING ON THE ROAD. WELL WHEN I GOT TO THE THEATER (ABOUT 5 MILES AWAY) AND GOT OUT OF THE CAR, MY PASSENGER ADVISED ME THAT THE STRIP ON THE PASSENGER SIDE ROOF THAT IS NORMALLY PRESENT AS A CLIP-IN MECHANISM WAS MISSING. I CAN ONLY CONCLUDE THAT IT BLEW OFF WHILE I WAS DRIVING. I FEEL FOR THE PERSON BEHIND ME WHO EITHER GOT HIT BY IT OR HAD TO DO SOME EVASIVE MANEUVERING TO AVOID IMPACT. THIS COULD BE A VERY SERIOUS ISSUE, ESPECIALLY AT HIGHER SPEEDS. I DON'T KNOW IF ANYONE WAS INJURED OR NOT, BUT HYUNDAI NEEDS TO BE AWARE OF ITS POTENTIAL SERIOUS HAZARD. -THE DEALER WANTS ME TO PAY FOR REPLACEMENT/REPAIR OF A DEFECTIVE PART EVEN THOUGH I AM STILL UNDER MY BUMPER TO BUMPER WARRANTY. I CAN ASSURE YOU THAT I WILL NOT BE PAYING TO HAVE IT REPLACED AS IT IS HYUNDAI'S RESPONSIBILITY. WITH LESS THAN 10000 MILES THERE IS NO EXCUSE FOR THIS TYPE OF ISSUE TO OCCUR. *TR