NHTSA Complaint #11708201 — 2013 HYUNDAI VELOSTER

Purchased car from Premier Auto in Kansas City, KS in January of 2023. The car had 70,000 miles on it. In July of 2023 I was driving on a 4 lane HWY with a speedlimit of 65. The car suddenly jerked to and slowed to 35 MPH. The car behind me nearly hit me. I had it towed to Midas to have it checked out. They informed me the engine had failed and it was because of a manufacturer recall. I then had it towed to a Hyundai dealership in October 2023. They stated to me that it was engine failure due to a recall but they would not fix it. They stated not under recall. The dealership then sent me a notice saying that I owed them 150 dollars and they would keep the car. I filed a claim with Hyundai corporate and they denied repairs stating not under warranty. I appealed that which was a denied response with the reason as not under warranty. I then filed a claim with BBB warranty department and their response was "we only assist with new car warranty issues. I then filed another claim with Hyundai corporate and the dealership and both denied it because of the warrant expiration. While that was happening I lost my spouse of 23 years. The car has been at the dealership for 2.5 years now and I continue to submit requests that are continuously denied.