NHTSA Complaint #11719258 — 2013 HYUNDAI VELOSTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11719258
Vehicle 2013 HYUNDAI VELOSTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

2013 Hyundai Veloster 2013 turbo had 69000 miles when the engine stalled on the highway and promptly slowed to 40 mph. Midas stated engine blew due to a recall so I had it towed to the closest dealership in Oct 2022. They denied the repair and sent it to corporate for authorization and it was denied. Dealership attempted to charge 150 for checking the recall. They then told me to talk to Corporate hyundai. I have went back and forth with them trying to get an explanation for the denial to fix the recall. They wouldn't send the explanation. I refiled the claim again sending them recall laws as well. Recently I received a call from the dealership stating they had the car towed and destroyed. Help

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