NHTSA Complaint #10509658 — 2009 FORD FLEX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10509658
Vehicle	2009 FORD FLEX
Component	POWER TRAIN
Date of Incident	January 7, 2011
Date Filed	April 26, 2013
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHENEVER SHIFTING INTO REVERSE, THE TRANSMISSION WOULD JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE SAME FAILURE. THE TECHNICIAN DETECTED A TROUBLE CODE AND AN UNKNOWN REPAIR WAS PERFORMED ON THE TRANSMISSION. THE MALFUNCTION RECURRED AFTER THE REPAIR. THE VEHICLE TAKEN BACK TO THE DEALER FOR FURTHER REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

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