2009 FORD FLEX — Problems, Recalls & Safety Data
N/A
Safety Rating
271
Owner Complaints
1
Recall
2
Service Bulletins
0
Investigations
Overview of the 2009 FORD FLEX
The 2009 FORD FLEX has received a total of 271 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with AIR BAGS:FRONTAL. 2 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Engine (36 complaints), Electrical System (30 complaints), and Power Train (19 complaints).
Recalls for the 2009 FORD FLEX
NHTSA has recorded 1 recall for the 2009 FORD FLEX, potentially affecting up to 695 vehicles.
Recall 16V247000 — AIR BAGS:FRONTAL
| 695 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of...
Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's...
View full details →Owner Complaints for the 2009 FORD FLEX
271 complaints have been filed with NHTSA for the 2009 FORD FLEX. Below is a breakdown by vehicle component.
Most Recent Complaints
You can be driving down the road, and all your gauges will stop working, and all the warning lights on the dash will light up. The first time this happened my wife got stuck at a gas station all the warning lights were on and the car would not start, people tried to jump it and it would not affected at all. I looked on the internet and found were someone said to beat on the passenger side floorboard, I called my wife and told her to try that, and when she did the car would start. It doesn't do it all the time, you never know when it's going to happen. We have to just stomp on the passenger floor to get everything to start working again. If I had not found this information from somebody else on the internet my wife would have been stuck about a hundred miles from home. I've taken it to the Ford house and they say they've never heard of anything like this but I know it's happened before two other people that's how I knew to stomp on the floorboard on the passenger side.
You can be driving down the road, and all your gauges will stop working, and all the warning lights on the dash will light up. The first time this happened my wife got stuck at a gas station all the warning lights were on and the car would not start, people tried to jump it and it would not affected at all. I looked on the internet and found were someone said to beat on the passenger side floorboard, I called my wife and told her to try that, and when she did the car would start. It doesn't do it all the time, you never know when it's going to happen. We have to just stomp on the passenger floor to get everything to start working again. If I had not found this information from somebody else on the internet my wife would have been stuck about a hundred miles from home. I've taken it to the Ford house and they say they've never heard of anything like this but I know it's happened before two other people that's how I knew to stomp on the floorboard on the passenger side.
Rear subframe rusted at bolt mount. Vehicle could have experienced catastrophic failure wihle driving. Independent service center diagnosed and documented rusted area and potential for failure. Noise would happen during acceleration/deceleration but not in wet weather conditions. Until diagnosed as unsafe to drive, vehicle drove with rear passenger side sitting on rear spring, potentially causing spring to rust prematurely.
The door ajar sensor malfunctions and is crazy expensive to fix. There are numerous posts and videos online of workarounds bcz it’s so common but they don’t seem safe since that’s a safety feature and the workarounds are simply a way to trick or bypass the warning sensors since the doors are actually closed in most cases. Ford needs to take ownership of this and issue a recall. There’s a tire pressure sensor failure as well.
The door ajar sensor malfunctions and is crazy expensive to fix. There are numerous posts and videos online of workarounds bcz it’s so common but they don’t seem safe since that’s a safety feature and the workarounds are simply a way to trick or bypass the warning sensors since the doors are actually closed in most cases. Ford needs to take ownership of this and issue a recall. There’s a tire pressure sensor failure as well.
Safety Rating for the 2009 FORD FLEX
NHTSA has not yet tested the 2009 FORD FLEX in its New Car Assessment Program.
Technical Service Bulletins for the 2009 FORD FLEX
Ford Motor Company has issued 2 technical service bulletins (TSBs) for the 2009 FORD FLEX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
RFI20210317_810- — SUSPENSION
This SKU is a Control Arm. The customer communication requested return of unsold inventory to inspect the bushing orientation. If the bushing orientation is incorrect, it will prevent installation of the product. If the problem is not corrected, the product will be unusable.
TSB-14-0198 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FORD: WITH AUXILIARY CLIMATE CONTROL SYSTEM ON, CAN SMELL AN EXHAUST ODOR IN VEHICLE. LIKE SULFUR, AFTER HARD DRIVING CONDITIONS OR ACCELERATION. MODEL 2009-14 FLEX. *PE. UPDATE. 06/11/15. *TA
NHTSA Investigations for the 2009 FORD FLEX
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD FLEX
- 2009 FORD FLEX (current)
- 2010 FORD FLEX — 181 complaints
- 2011 FORD FLEX — 174 complaints
- 2012 FORD FLEX — 89 complaints
- 2013 FORD FLEX — 769 complaints
- 2014 FORD FLEX — 321 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints