2009 FORD FLEX — Problems, Recalls & Safety Data

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N/A

Safety Rating

271

Owner Complaints

18 Crashes 3 Fires

1

Recall

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2009 FORD FLEX

The 2009 FORD FLEX has received a total of 271 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with AIR BAGS:FRONTAL. 2 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Engine (36 complaints), Electrical System (30 complaints), and Power Train (19 complaints).

Recalls for the 2009 FORD FLEX

NHTSA has recorded 1 recall for the 2009 FORD FLEX, potentially affecting up to 695 vehicles.

Recall 16V247000 — AIR BAGS:FRONTAL

| 695 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of...

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's...

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Owner Complaints for the 2009 FORD FLEX

271 complaints have been filed with NHTSA for the 2009 FORD FLEX. Below is a breakdown by vehicle component.

Engine
Complaints: 36 1 Fire
Electrical System
Complaints: 30 1 Fire
Power Train
Complaints: 19 1 Crash
Steering
Complaints: 17 1 Crash
Unknown Or Other
Complaints: 17 1 Crash 1 Injury
Fuelpropulsion System
Complaints: 15
Service Brakes Hydraulic
Complaints: 15
Service Brakes
Complaints: 14 3 Crashes 2 Injuries
Engine And Engine Cooling
Complaints: 13 1 Fire 2 Injuries
Electronic Stability Control Esc
Complaints: 10
Suspension
Complaints: 8 2 Crashes 1 Injury
Vehicle Speed Control
Complaints: 8 2 Crashes 1 Injury
Air Bags
Complaints: 6 4 Crashes 2 Injuries
Structurebody
Complaints: 6 1 Crash 1 Injury
Seats
Complaints: 5 2 Injuries
Fuel System Gasoline
Complaints: 4
Power Trainautomatic Transmission
Complaints: 4
Seat Belts
Complaints: 4 1 Crash
Tires
Complaints: 4 1 Crash
Wheels
Complaints: 4
Structure
Complaints: 3
Visibilitywiper
Complaints: 3
Engine And Engine Coolingengine
Complaints: 2
Latcheslockslinkages
Complaints: 2 1 Injury
Traction Control System
Complaints: 2
Visibility
Complaints: 2
Electrical System12v24v48v Battery
Complaints: 1
Electrical Systemignitionanti Theftcontrol Module
Complaints: 1
Engine And Engine Coolingcooling Systemfan
Complaints: 1
Engine And Engine Coolingexhaust System
Complaints: 1
Equipment
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1 2 Injuries
Equipmentelectricalnavigational Systemglobal Positioning System
Complaints: 1
Parking Brake
Complaints: 1
Service Brakes Air
Complaints: 1 1 Crash
Service Brakes Electric
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 1
Steeringlinkagestie Rod Assembly
Complaints: 1
Structurebodyroof And Pillars
Complaints: 1
Structurebodytailgatehinge And Attachments
Complaints: 1 1 Injury
Structureframe And Members
Complaints: 1
Suspensionfrontwheel Bearing
Complaints: 1
Visibilitywindshield
Complaints: 1
Visibilitywindshield Wiperwasher
Complaints: 1

Most Recent Complaints

#11704068 | ELECTRICAL SYSTEM | | N/A miles
You can be driving down the road, and all your gauges will stop working, and all the warning lights on the dash will light up. The first time this happened my wife got stuck at a gas station all the warning lights were on and the car would not start, people tried to jump it and it would not affected at all. I looked on the internet and found were someone said to beat on the passenger side floorboard, I called my wife and told her to try that, and when she did the car would start. It doesn't do it all the time, you never know when it's going to happen. We have to just stomp on the passenger floor to get everything to start working again. If I had not found this information from somebody else on the internet my wife would have been stuck about a hundred miles from home. I've taken it to the Ford house and they say they've never heard of anything like this but I know it's happened before two other people that's how I knew to stomp on the floorboard on the passenger side.
#11704068 | UNKNOWN OR OTHER | | N/A miles
You can be driving down the road, and all your gauges will stop working, and all the warning lights on the dash will light up. The first time this happened my wife got stuck at a gas station all the warning lights were on and the car would not start, people tried to jump it and it would not affected at all. I looked on the internet and found were someone said to beat on the passenger side floorboard, I called my wife and told her to try that, and when she did the car would start. It doesn't do it all the time, you never know when it's going to happen. We have to just stomp on the passenger floor to get everything to start working again. If I had not found this information from somebody else on the internet my wife would have been stuck about a hundred miles from home. I've taken it to the Ford house and they say they've never heard of anything like this but I know it's happened before two other people that's how I knew to stomp on the floorboard on the passenger side.
#11647208 | UNKNOWN OR OTHER | | N/A miles
Rear subframe rusted at bolt mount. Vehicle could have experienced catastrophic failure wihle driving. Independent service center diagnosed and documented rusted area and potential for failure. Noise would happen during acceleration/deceleration but not in wet weather conditions. Until diagnosed as unsafe to drive, vehicle drove with rear passenger side sitting on rear spring, potentially causing spring to rust prematurely.
#11524140 | ELECTRICAL SYSTEM | | N/A miles
The door ajar sensor malfunctions and is crazy expensive to fix. There are numerous posts and videos online of workarounds bcz it’s so common but they don’t seem safe since that’s a safety feature and the workarounds are simply a way to trick or bypass the warning sensors since the doors are actually closed in most cases. Ford needs to take ownership of this and issue a recall. There’s a tire pressure sensor failure as well.
#11524140 | UNKNOWN OR OTHER | | N/A miles
The door ajar sensor malfunctions and is crazy expensive to fix. There are numerous posts and videos online of workarounds bcz it’s so common but they don’t seem safe since that’s a safety feature and the workarounds are simply a way to trick or bypass the warning sensors since the doors are actually closed in most cases. Ford needs to take ownership of this and issue a recall. There’s a tire pressure sensor failure as well.

View all Engine complaints →

Safety Rating for the 2009 FORD FLEX

NHTSA has not yet tested the 2009 FORD FLEX in its New Car Assessment Program.

Technical Service Bulletins for the 2009 FORD FLEX

Ford Motor Company has issued 2 technical service bulletins (TSBs) for the 2009 FORD FLEX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

RFI20210317_810- — SUSPENSION

This SKU is a Control Arm. The customer communication requested return of unsold inventory to inspect the bushing orientation. If the bushing orientation is incorrect, it will prevent installation of the product. If the problem is not corrected, the product will be unusable.

TSB-14-0198 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

FORD: WITH AUXILIARY CLIMATE CONTROL SYSTEM ON, CAN SMELL AN EXHAUST ODOR IN VEHICLE. LIKE SULFUR, AFTER HARD DRIVING CONDITIONS OR ACCELERATION. MODEL 2009-14 FLEX. *PE. UPDATE. 06/11/15. *TA

NHTSA Investigations for the 2009 FORD FLEX

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the FORD FLEX

View all FORD FLEX model years →

Other FORD Models

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