NHTSA Complaint #10507171 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10507171
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	April 3, 2013
Date Filed	April 4, 2013
Mileage	28,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I WAS STOPPED AT A LIGHT WAITING TO TURN LEFT. THE GREEN ARROW APPEARED SO I STARTED TO MAKE MY LEFT HAND TURN AND LOST POWER STEERING CAPABILITY. SEVERAL "DINGS" SOUNDED AND INDICATORS ON MY DASHBOARD LIT UP. I WAS ABLE TO GET AROUND THE CORNER WITH A GREAT DEAL OF FORCE ON THE WHEEL AND GET INTO A PARKING LOT WITHOUT INCIDENT. AFTER SHUTTING THE VEHICLE OFF AND RE-STARTING, THE POWER STEERING CAPABILITY WAS RETURNED, BUT THE INDICATOR LIGHTS WERE STILL ACTIVE. VEHICLE WAS TAKEN ON A FLAT-BED TO THE DEALERSHIP AND IT IS STILL THERE BEING ASSESSED. *TR

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