NHTSA Complaint #10500938 — 2003 VOLKSWAGEN JETTA SEATS

Complaint Details

ODI Number	10500938
Vehicle	2003 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	March 1, 2013
Date Filed	March 1, 2013
Mileage	153,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

BOTH FRONT SEATS, THE BOTTOM RIGHT SIDE BOLSTER BURNED. THE HEATED FRONT SEATS WILL OVER HEAT, THE FAILURE APPEARS TO BE CONFINED TO THE RIGHT BOLSTER ON THE BOTTOM SECTION OF THE SEAT. THE HEATING ELEMENTS GET HOT ENOUGH TO BURN THROUGH THE SEAT MATERIAL. BEING THE SIDE OF THE SEAT I WAS ABLE TO SHIFT MY LEG AWAY AND POWER OFF THE HEATED SEAT. IF LEFT ON THE SEATS WILL START TO SMOKE. I CONSIDER THIS A SAFETY ISSUE, I HAVEN'T TRIED , BUT IT SEEMS AS THOUGH THE SEAT COULD CATCH ON FIRE IF LEFT ON. THE LOCAL DEALER'S SERVICE REP SAID JUST UNPLUG IT THE OPTION. *TR

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#11058251 — January 3, 2018 — WHEN THE SEAT HEATER IS TURNED ON, THE SEAT CATCHES ON FIRE. WHEN YOU LOOK AT THE PICTURE THAT IS SMOKE COMING FROM T...

#11019166 — August 23, 2017 — THE ELECTRIC SEAT HEATER MALFUNCTIONED AND BURNED A HOLE IN THE SEAT WHILE IN USE. IT NO LONGER REGULATES. DANGEROUS ...

#11002776 — July 3, 2017 — WHEN I WAS SITTING IN THE DRIVER'S SEAT WITH THE HEATED SEAT OPTION TURNED TO A 5 (HIGH), WHILE THE CAR WAS WARMING U...

#10884773 — July 14, 2016 — THE RIGHT AREA OF THE DRIVER'S SIDE HEATED SEAT BEGAN TO GET EXCESSIVELY WARM SO I DISCONTINUED USE FOR A PERIOD OF T...

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