NHTSA Complaint #10498058 — 2010 DODGE GRAND CARAVAN

JAN 31, 2:00PM I PARKED THE VEHICLE TO PICK MY SON UP FROM PRE-SCHOOL. AFTER SECURING MY CHILDREN TO THEIR RESPECTIVE CAR SEATS, I BUCKLED MYSELF IN AND PROCEEDED TO START THE ENGINE, THE VEHICLE'S ENGINE WOULD NOT START. STRONG ELECTRICAL-SMELLING FUMES WERE EMITTED AND THE ETC LIGHT CAME ON. WE HAD THE VEHICLE TOWED TO A JEEP, DODGE, & CHRYSLER DEALERSHIP FOR SERVICING FOR 5 DAYS. THE SERVICE TECH INSISTED THAT NOTHING WAS DETECTED ASIDE FROM SLIGHT CORROSION IN THE BATTERY PLUGS, WHICH NEEDED TO BE REPLACED. WE DID WHAT WAS ADVISED AND TOOK OUR VEHICLE BACK ON FEB 6. FEB 13, 9:45AM AFTER MAKING A QUICK STOP AT A GROCERY STORE, THE SAME PROBLEM OCCURRED. THE VEHICLE ENGINE WOULD NOT START, BUT THE RADIO WAS COMING ON. I TURNED OFF THE VEHICLE AND PROCEEDED TO RESTART THE VEHICLE. ONCE AGAIN THE ETC LIGHT CAME ON AND THIS TIME, WHITE SMOKE WAS COMING OUT FROM UNDER THE HOOD. AFTER SEEING THE SMOKE, I QUICKLY TURNED OFF THE VEHICLE AND TOOK MY CHILD OUT. OUR VEHICLE IS NOW STRANDED IN THE PARKING LOT OF A GROCERY STORE WAITING TO BE TOWED TO THE SAME DEALERSHIP. *TR