NHTSA Complaint #10496262 — 2000 MERCURY SABLE VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10496262
Vehicle	2000 MERCURY SABLE
Component	VEHICLE SPEED CONTROL
Date of Incident	February 2, 2013
Date Filed	February 3, 2013
Mileage	87,395 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

DRIVING VEHICLE ON INTERSTATE WITH A SPEED OF 75 MPH WITH CRUISE CONTROL ACTIVATED. THE CRUISE CONTROL SUDDENLY ACCELERATED ON ITS OWN. PUSHING THE OFF BUTTON FOR THE CRUISE CONTROL WOULD NOT STOP THE ACCELERATION AS WELL AS PUSHING ON THE BRAKE. HAD TO RIDE THE BRAKE AND TAKE THE FIRST EXIT AVAILABLE, UPON STOPPING, THE VEHICLE STILL WANTED TO GO, PUT VEHICLE IN NEUTRAL AND THEN THE ENGINE RPM WOULD RACE TO OVER 4000 RPM AND AT THAT TIME THE CAR WAS SHUT OFF. TRIED TO START, STARTED HARD BUT RPM WOULD RACE TO OVER 4000 RPM IN NEUTRAL WHEN STARTED. AFTER 5 OR 6 RESTARTS AND SHUT DOWNS IT FINALLY CAME OUT OF IT THIS, TOOK ABOUT ABOUT HALF AN HOUR OF TIME. DID NOT USE CRUISE CONTROL AFTER THAT FOR FEAR OF REPEAT. THIS HAD HAPPENED PRIOR TO THIS EVENT WITH MY WIFE BUT COULD NOT REMEMBER HOW LONG AGO THE EVENT TOOK PLACE SO DID NOT LIST THE EVENT. *TR

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