NHTSA Complaint #10809530 — 2000 MERCURY SABLE

I WAS IN A PARKING LOT OF A STORE, STARTED MY CAR, HEADED OUT ONTO A CITY STREET, TURNED RIGHT. ALL OF A SUDDEN MY VEHICLE TOOK OFF, STARTED SPEEDING UP. I STEPPED ON THE BRAKE, IT SLOWED THE VEHICLE DOWN A LITTLE, BUT THE BRAKE FELT LIKE AIR AND DIDN'T FEEL LIKE IT WAS BRAKING CORRECTLY. LUCKILY, I HAD A GREEN LIGHT, WENT THROUGH THAT, KEPT BRAKING. THE CAR SLOWED DOWN A LITTLE BIT BUT THEN WOULD NOT STOP COMPLETELY, SURGED A LITTLE MORE; I WAS ABLE TO PULL INTO A PARKING LOT; BRAKED AGAIN, MY CAR KEPT GOING AT SLOW SPEED; I PULLED ON MY PARKING BRAKE, NOTHING HAPPENED. THEN, I PUT THE CAR INTO PARK, WHICH STOPPED IT. THEN I PULLED OUT THE KEY. I CALLED THE MECHANIC I USE. HE SENT A TOW TRUCK TO ME. MY CAR IS AT THE MECHANICS NOW.