NHTSA Complaint #11322616 — 2000 MERCURY SABLE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11322616
Vehicle	2000 MERCURY SABLE
Component	ELECTRICAL SYSTEM
Date of Incident	April 1, 2020
Date Filed	April 29, 2020
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE HEATER FAILED TO BLOW HOT AIR. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO LB SMITH FORD LOCATED AT 1100 MARKET ST, LEMOYNE, PA 17043, (717)761-6700, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEATER COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

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