NHTSA Complaint #11140292 — 2000 MERCURY SABLE

TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT THE DEFROST FEATURE FOR THE FRONT WINDSHIELD DID NOT WORK. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE DEFROSTER WAS ACTIVATED FOR THE PAST THREE YEARS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.