NHTSA Complaint #10495191 — 2013 FORD C-MAX HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10495191
Vehicle	2013 FORD C-MAX HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	December 10, 2012
Date Filed	January 30, 2013
Mileage	800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

CPM TAKES OVER VEHICLE OPERATION AND ELIMINATES USE OF ACCELERATOR. VEHICLE SELF ACCELERATES TO MAXIMUM OF 35 MPH. ELECTRIC BRAKES BECOME VERY SENSITIVE, BECOMING JERKY AND STOP ITS MOVEMENT VERY FAST. THE VEHICLE HAS REPEATEDLY WENT INTO THIS MODE AT 800 MILES, 1800 MILES, 2200 MILES, 2300 MILES AND APPROXIMATELY 2350 MILES. FOR MOTOR COMPANY AND LOCAL FORD DEALERSHIP HAVE NOT BEEN ABLE TO REMEDY THE PROBLEM AFTER 4 ATTEMPTS TO DO SO. UNABLE TO GET SUFFICIENT INFORMATION FROM FMC TO DETERMINE IF ITS A FLEET WIDE PROBLEM OR A SINGLE VEHICLE PROBLEM. THE UNUSUAL PROBLEM MAKES THE VEHICLE VERY HAZARDOUS TO DRIVE AND UNRELIABLE TO USE ON PUBLIC HIGHWAYS. *TR

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